upper class

The Service

Banglalink provides their upper class customers with a facility which is faster, more convenient and helpful. No need to stand in long, never ending bank queues. Now you can pay your banglalink post-paid bill through ATM machines within minutes.

Requirement

You will need to have a “Q-Cash” or an “E-Cash” ATM card in order to pay the bill. Any E-Cash or Q-Cash card holder can pay bills for any banglalink post-paid number.

E-Cash

The E-Cash ATM network (Electroways Network) is maintained by Electronic Transactions Network Ltd (ETN). ETN has agreement with the following banks:

1. Agrani Bank

2. Bank Asia Limited

3. Dhaka Bank Limited

4. Islami Bank Bangladesh Limited

5. National Bank Limited

6. NCC Bank Limited

7. Social Investment Bank Limited

8. Southeast Bank Limited

9. State Bank of India.

ATM Sites of E-Cash

Below is a list of ATM sites from where E-Cash card holders can pay banglalink post-paid bill:

1. National Bank Ltd: Dhanmondi Satmasjid Road

2. NCC Bank Ltd: Gulshan Avenue (Gulshan 1)

3. Dhaka Bank Ltd: Banani Kemal Ataturk Avenue

4. Bashundhara City Shopping Mall 1st floor, Panthapath: (Cash provided by Social Investment Bank Ltd)

5. Southeast Bank Ltd: Dhanmondi Road No. 27

6. Islami Bank Banglaldesh Ltd: Kakrail VIP Road (IBBL Hospital Complex)

7. Rangs Bhaban, Bijoy Sarani (Cash provided by Bank Asia Ltd)

8. NCC Bank Ltd: GEC Circle, Chittagong

9. Islami Bank Bangladesh Ltd: Mirpur 10

10. National Bank Ltd: Uttara North

11. Hosaf Tower Shopping Mall, Malibag (Cash provided by Islami Bank Bangladesh Ltd)

12. Bank Asia Limited: Motijheel

13. Dhaka Bank Ltd: Gulshan 1 (beside Pizza Hut)

14. Rapa Plaza Shopping Complex, Dhanmondi: (cash provided by Southeast Bank Ltd)

15. Agrani Bank: ICDDRB Complex, Mohakhali

16. Dhaka Bank Ltd: Uttara South

17. Bank Asia Ltd: Dargah Gate, Sylhet

18. Agrani Bank: Press Club, Topkhana Road

19. Dhaka Bank Ltd: Rajshahi (to be commissioned soon)

E-Cash card holders can enlist a few numbers to the banks and pay bills for only those numbers, or they can pay bills for any banglalink post-paid numbers. This policy might vary from bank to bank. The ATM screenshots shown in here denotes “non-enlisted” bill payment.

How to Pay Your Bill Using E-Cash:

After inserting your E-Cash card in to the ATM machine, you can pay the bills by following the on-screen instructions.

Customers should look out for the following logos in order to utilize this facility:

Q-Cash

The Q-Cash ATM network is maintained by IT Consultants Ltd. (ITC). ITC has agreement with the following banks:

1. Arab Bangladesh Bank
2. IFIC Bank
3. Janata Bank
4. Mercantile Bank Ltd.
5. Jamuna Bank Ltd.
6. Eastern Bank Ltd.
7. Pubali Bank Ltd.
8. Mutual Trust Bank Ltd.
9. Trust Bank Ltd.

ATM Sites of Q-Cash

Below is a list of ATM sites from where E-Cash card holders can pay banglalink post-paid bill:

Bank	S/No.	Branch	Location	District
Arab Bangladesh Bank	1	Agrabad	Agrabad Commercial Area	Chittagong
	2	CDA Avenue	GEC More	Chittagong
	3	Dhanmondi	Next to Aarong	Dhaka
	4	Gulshan	In front of Wimpy	Dhaka
	5	Kakrail	Opposite to Wills Little Fower School	Dhaka
	6	Mahakhali	Pacific Centre	Dhaka
	7	Principal	Motijheel C/A	Dhaka
	8	Tejgaon I/A	Ideal Petrol Pump	Dhaka
	9	Uttara	Beside Shop n Shop	Dhaka
	10	Dargah Gate	Sylhet	Sylhet
	11	Modhubon	Sylhet	Sylhet
IFIC Bank	12	Federation Bhaban	Motijheel C/A	Dhaka
	13	Shantinagar	Shantinagar	Dhaka
	14	Uttara	Jashimuddin Road	Dhaka
Janata Bank	15	Janata Bhaban Corporate	Motijheel C/A	Dhaka
	16	Dhanmondi	Mirpur Road, Shukrabad	Dhaka
	17	Gulshan 1	Gulshan 1 Intersection	Dhaka
	18	Mohammadpur	Town Hall	Dhaka
	19	Shadharan Bima	Chittagong	Chittagong
Mercantile Bank	20	Principal	Motijheel C/A	Dhaka
	21	Dhanmondi	Satmasjid Road	Dhaka
	22	Dhanmondi	Mirpur Road	Dhaka
	23	Cox’s Bazar	Hotel Sea Palace	Cox’s Bazaar
Jamuna Bank Ltd.	24	Dhanmondi	Road 6, Dhanmondi R/A	Dhaka
	25	Foreign Exchange	Motijheel C/A	Dhaka
	26	Baridhara	Hotel Asia Pacific	Dhaka
	27	Gausia	Chistia Market (2nd floor)	Dhaka
	28	Barogola	Kazi Nazrul Islam Road	Bogra
	29	Baligaon	Munshigonj	Munshigonj
Eastern Bank Ltd.	30	Mirpur	Mirpur Circle -11	Dhaka
	31	Principal	Dilkusha	Dhaka
	32	Uttara	Uttara, Sector 4	Dhaka
	33	Dhanmondi	Mirpur Road, next to Wimpy	Dhaka
	34	Uttara	Rajuk Trade Centre	Dhaka
	35	Shyamoli	Near foot over-bridge, Mirpur Road	Dhaka
	36	Khulna	Khan-e-Saboor road	Khulna
	37	Upashahar	Sylhet	Sylhet
	38	Agrabad	EBL Agrabad Branch	Chittagong
Pubali Bank Ltd.	39	Principal	Dilkusha C/A	Dhaka
	40	Gulshan	Gulshan 2, PBL Tower	Dhaka
	41	Shahabagh	Shahabagh	Dhaka
	42	Bashundhara City Mall	Panthapath	Dhaka
	43	Principal	Motijheel C/A	Dhaka
	44	Dhanmondi	Dhanmondi R/A	Dhaka
Trust Bank Ltd.	45	Gulshan Avenue	Opposite to Agora	Dhaka
	46	Enayetpur	Kyamch, Enayetpur	Sirajgonj

How to Pay Your Bill Using Q-Cash:

After inserting your Q-Cash card in to the ATM machine, you can pay the bills by following the on-screen instructions.

Customers should look out for the following logo in order to utilize this facility:

They say that "only the smart or the wealthy know how to save money!". Well, with call and control the smart money is with us. With Call & Control, the newest package from upper class, you get the ideal combination of a post-paid connection with pre-paid control and flexibility.

With the lowest monthly fee on your bill, you will enjoy post-paid tariffs that are charged through pre-paid scratch cards. This allows you to benefit from the much lower call charges and SMS rates of upper class, all the services that come with the upper class package and yet you are in total control because you determine how much money you spend on calls by using scratch cards.

There is no validity periods for the Call & Control scratch cards and you will never be barred - provided your monthly fee payments are made on time. But with monthly fees as low as Tk. 50 for M2M or Tk. 125 for Standard that should not be a problem.

Summing it all up here is what you get with Call & Control:

• Lowest monthly line rent in the market, as low as Tk. 50 for m2m & Tk. 125 for standard connections

• Dedicated sales & customer care service. Purple Carpet treatment and dedicated upper class customer services (just dial 100)

• Pre-paid scratch cards to talk as much as you like and yet control your spending

• Unlimited validity period for Call & Control scratch cards

• Value added services can be enjoyed at lower upper class rates

• Off-peak rates for peak hours on Fridays

• Never get barred

• No credit limit or security deposit required

Again banglalink™ leads innovation and is putting you first. Here you can find the details for download >>

upper class is the new postpaid experience created by banglalink™. It is targeting the discerning customer, the customer that wants special attention, the customer that appreciates the little touches in life. It is much more than just a price plan - it is an overall different experience with different services designed to make life just that little bit easier... and yes, it also includes very competitive pricing.

Specifically upper class offers:

Special attention: You will see purple carpets at selected banglalink™ sales outlets and most banglalink™ customer care centers. Also all upper class customers can access a dedicated hotline (100) with specially trained service representatives.


Help with configuring your handset to suit your way of using it, help copying the numbers from your old handset or old SIM and setting up your personal assistant with your greeting and explaining how to make it work best for you.


Golden numbers, ie. special numbers with certain number combinations that you like, or customized numbers, ie. numbers that resemble your existing mobile number and all that changes is the pre-fix. Supply is limited.


Call back service (a world exclusive): You just send an SMS with the text "Call back" to 120 and our upper class customer care representatives call you back rather than you holding the line. A delightful service that works 24 hours, seven days a week.


Easy bill inquiry: Just send an SMS with the text "Bill" to 121 and almost instantly you get your details for your outstanding bill and the unbilled amount to date. You wouldn't want to drive a car without a fuel gauge either...


Big SIM - more numbers, more messages, more applications essentially giving upper class customers up to 1000% more storage than the most commonly used SIM cards in Bangladesh (Big SIM will be available end of August)


International Roaming : 110 Countries, 250 Operators and you can be reached on your number. Tested, tried and it works (including SMS)


All of the above can be had with two different subscriptions models, either with bundled minutes, where you pay one monthly package price and you get a certain amount of minutes all inclusive; or you pay a monthly subscription fee and pay for the number of minutes at the end of the month.


Bundled minutes packages: tailor made bundles of 200 minutes, 350 minutes or 600 minutes, where you can change your bundles according to your needs and the pricing per minute is is as low as Tk. 2.25


Discounts on monthly fees increase automatically with usage, ie. when you call more than Tk. 1400 a month, your monthly fee goes down by 50% and if you call more than Tk. 1900 you don't pay any monthly fee. A bit like getting an upgrade to first class... without asking!

As you can see there is a lot to like about upper class. Come and talk to us if you want to know more. Oh, and lest we forget - all existing banglalink™ subscription customers automatically become members of upper class.

upper class from banglalink™. The post-paid world of greater value, better services, more flexibility!

Ever wondered what it would be like if there were no queues to wait in? How easy life would be if you didn’t have to make the call, but rather had someone to call you—to answer all your questions, anytime day or night? What about dreaming not to have to pay anything for deposit fees? And, what about always wanting to be able to tailor your costs according to your needs? And, of course, have all this by paying the absolute lowest rates in the market?

Well, banglalink™, the network operator that always puts the customer first, has actually done just that. Welcome to upper class - banglalink’s new post-paid world bringing together better services, smarter packages, and greater flexibility at the best prices on offer.

“It’s all about understanding people’s needs,” says Lars P. Reichelt, banglalink’s CEO speaking at the launch, “and we know that people always want things that make their lives easier and better, and give them the ability to choose and to be in control. This is as much about the big picture as it is about the little things in life. That’s what upper class is all about.”